Return/Shipping Policy

IMPORTANT: DUE TO CHANGES IN TAX LAW, UK RESIDENTS PLEASE PURCHASE FROM MY ETSY STOREFRONT: https://www.etsy.com/shop/mapurlsyrup. ALL ORDERS FROM THIS STOREFRONT WILL BE REFUNDED. SORRY FOR ANY INCONVENIENCE. IF THERE IS ANYTHING NOT YET IN THE ETSY PLEASE SEND ME A MESSAGE AND I WILL ADD IT.

FOR EU RESIDENTS- ORDERS OF ANY PRICE WILL NOW BE CHARGED AN IMPORT FEE. PLEASE KEEP THAT IN MIND WHEN MAKING ORDERS. From my understanding (based on this in-depth article and the comments: https://lunachai.com/blog/the-artists-guide-to-eu-tariffs), it sounds like the key difference between ordering from Etsy and ordering from here is 1) Etsy will charge the VAT fee upfront whereas ordering here means you will have to pay it when getting the package (so the same amount in the end), and 2) ordering from Etsy may avoid a flat per package handling fee. So, it may be cheaper to order from the Etsy storefront- but I admit I don't completely understand the situation.

Shipping: I will do my best to ship out packages within one week, however, please keep in mind I am one person with other responsibilities. If you need a package as quickly as possible (for example, for a birthday gift) please let me know and I will ship it ASAP!

Returns: All sales are final, but I will happily replace damaged merchandise.